The second-hand marketplace Shoppers Express Frustration Regarding Sizing Modifications
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
This online marketplace has revised its size classifications for women's and children's clothes without notifying every member regarding the update.
Social Media Backlash
Many shoppers and sellers are posting online claiming that product pages now present an altered size classification than originally posted because of the remapping.
Vinted explained the new system was more in line with comparable marketplaces.
The platform has recommended to review their products and update the measurements by hand when needed, causing user dissatisfaction.
Measurement Approach Modifications
Earlier, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was formerly size 12 but currently displays as UK 16-18.
Shopper Stories
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, from Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Required Changes
Another shopper, based in Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she said.
Service Background
The app has more than 100 million members, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: last year, the platform withdrew an update regarding delivery choices after backlash from users.
